Shipping policy

Wild Prompt Prints Shipping Policy

Wild Prompt Prints produces custom and made-to-order products. Production time is separate from shipping time.

Processing Time

Most orders are prepared within approximately 2–5 business days before shipping. Larger orders, complex artwork, specialty garments, or high-volume periods may require additional production time.

If an order has a specific deadline, please contact us before placing the order so we can confirm availability.

Shipping

Available shipping methods and estimated delivery times are shown during checkout.

Delivery estimates begin after the order has completed production and has been transferred to the shipping carrier.

Wild Prompt Prints is not responsible for shipping delays caused by carriers, weather, incorrect delivery information, or other circumstances outside of our control.

Tracking

When tracking is available, customers will receive tracking information after the order has been fulfilled and shipped.

Incorrect Addresses

Customers are responsible for providing a complete and accurate shipping address.

Orders returned because of an incorrect or incomplete address may require an additional shipping charge before they can be sent again.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, contact Wild Prompt Prints as soon as possible with your order number and any available photos or tracking information.

We will assist with the issue when possible, but carrier claims and delivery investigations may be required.

Local Pickup

Local pickup may be available for eligible orders when offered during checkout or arranged directly with Wild Prompt Prints.

Customers will be notified when their order is ready for pickup. Please do not arrive for pickup until you have received confirmation that your order is complete.